Sunday, January 23, 2011

Ohh College Students

In my particular industry I come in contact with several college students and one thing I have yet to understand is why they feel the need to impress me? I do not care what you did last friday night at that party! But what I find most interesting is why they feel the need to disclose so much information to you about that killer party and how you dropped your device in a beer bong and when they have to call mom or dad to get security information from them and they ask them why they are in the tone completely changes.

Ohh, ummm well I lost it, or simply I just dropped it. I can't remember any particular off the top of my head, but the best ones are the long stories they trip over to tell them why its broken. College students are the worst too! Out of all of the days in the year the worst days for insurance claims is the day after Homecoming. Seriously kids, you got to take care of your devices! Without insurance some of them can cost up to $600.00!!!

The Customer Is Always Right?

Is the customer always right? This is what most of them think, but truthfully working in the customer service industry almost 80-90% of them are wrong. Damaged equipment for example, you broke it and thats not my fault and not everything in life is free...so if you don't have insurance don't yell at me for it and demand you deserve a new device after you just ran it over with a pickup truck!

Also doesn't everyone keep a reciept for cash payments? You would think everyone does! But nooooo! Don't come in and start yelling at me because you put your cash payment in a mailing addressed envelope in some mysterous basket that you describe that has never been in our office and now your bill is over 30 days past due! For real, people do that!

I believe that 10-20% of the people I come in contact with in customer service are normal...and the rest are well....Not! Please do not think I am venting or that I don't like my job, because I love my job and the people I work with! I just sometimes cannot understand where the mindset of some customers come from!

Sunday, January 16, 2011

The Characters of My Life

I come in contact with a lot of interesting people in my life. Working in the customer service industry I've seen it all. One particular character that I have come in contact with is like no other person I have ever met.

This man is straight out of the shakespearn age. From the way he talks to the way he dresses. I've never heard anyone speak that propper before. EVER!!!

He also is very impacient and every time I come in contact with him if the store is busy he cannot stand it and shouts things like "I must not wait in line" (in a shakespearn accent lol). He also has a facination with foutain pens and likes to discuss how no one appriciates foutain pens anymore. One time he even quoted the devils dictionary. Such an interesting character keeps my life interesting.

Wednesday, January 12, 2011

Who Could Be Scared Of Jeffery?

My soon to be father-in-law probably has the funniest random things that come out of his mouth that I have ever heard. So I guess you could say that he is my inspiration for this blog. Jeff or Jeffery as we like to call him has an interesting outlook on life and normally doesn't know when to take a breath.

The best part about Jeffery is that he is so fun to egg on. Unless the topic is politics (which you want to stay far away from) you can get him fired up over any subject. On a little trip home from my fiance's doctors appointment we had many discussions, but one about his mid life crisis. Jeffery begin lecturing my fiance about the year before he was discharged from the military how he should have been more responsible so to say. 

After the lecturing I began to ask him well how did you spend your time when you were his age? He then went into a short very specific story on how the ladies loved him. That he couldn't keep them off of him in fact he then went on to say: "If they needed me they called 1-800-HOT-JEFF!" Getting this from a guy in his early 50s was just hilarious to me!

That may be one of my favorite lines in my list of Funny Things People Say.....but I have many more from Mr. Jeffery and the other funny people in my life.